A market research blog by Blair Hoyte

Sunday, February 8, 2015

Ch. 2 - Strategic Planning for Competitive Advantage

Why should a salon choose Goldwell over any other competing hair color line? What drives a consumer to seek out a Goldwell affiliated salon when they are ready for a change? Goldwell has managed to maintain their high reputation with consumers and service providers around the world since 1948. Like Fashion, Hair color has trends that are constantly changing and Goldwell has managed to keep up with the trend as well as setting them.

From a professional standpoint, Goldwell has made it very easy for stylists to use and understand their products by way of intense education. Goldwell provides not only in-salon classes but classes at their very own Academies. Professionals from around the world are invited to the various academies for classes that range from hair color to business marketing. The most recent addition to their education presence is the Goldwell Academy in Manhattan’s chic, Meat Packing District.

Within the beauty industry contests and expos have always been a great way for stylists and product lines to showcase their work and Goldwell is no stranger to this feature. Every year Goldwell grants stylists the opportunity to enter Color Zoom. Color Zoom is a brand-based competition that gives stylists the chance to present their creative colors and styles using Goldwell products and to compete with their international counterparts. These competitions in turn help Goldwell design new products and color shades to fit the needs of stylists in today’s world.



“You can’t get Supernatural from a Supermarket!” This has been Goldwell’s campaign to further consumer’s loyalty not only to the brand but also to salon professionals affiliated with the brand. Being a professional product company Goldwell only distributes to salons and professional retailers. This has managed to keep their name and brand quality at its high, inclining salons to use Goldwell and persuading consumers to seek a Goldwell affiliated salon.


Providing quality products has always been Goldwell’s claim to fame. Their color has proven countless times that it is vibrant, reliable, and revolutionary. Their products have been infused with various technologies that will not only give the client a beautiful result but also a healthy regimen rather than their counterparts who simply want to achieve the look. Simplifying their brand has shown consumers how important they are to Goldwell. One way in which Goldwell does this is by infusing all non-color products with color-safe ingredients as well as color-enhancing ones. Goldwell has everything from hair color to hairspray, all working in together to provide the consumer and stylist with a beautiful, Masterpiece.